GIS Ping Monitor Failure Runbook

These are the steps to follow if one of the GIS Ping monitor has failed.

1. Don't Panic!
2. Run the "AirNow GIS Items" Cypress spec file.
3. Capture an image of the test results.
4. Paste the test results at the bottom of an EPA Email.
5. See below for suggested subject line & email text depending on which monitor has failed.


• Subject:
  GIS Pub National Maps Failure
Body:
The National Maps are not updating. It has not updated in more than 2 hours.
https://www.airnow.gov/national-maps/


• Subject:
  Current National Map - No Contours
Body:
The Current AQI National Map is not correct. It appears to have NO contours.
https://www.airnow.gov/national-maps/


• Subject:
  ESRI Feature Server Failure
  
Body:
The AirNowAQIForecast Feature server is not available.
https://services.arcgis.com/cJ9YHowT8TU7DUyn/ArcGIS/rest/services/AirNowAQIForecast/FeatureServer/0?f=pjson


• Subject:
  GIS Pub NOT Publicly Available
  
Body:
The GIS Pub AirNow Interactive Map appears to be requiring a user password. It should allow full Public Access.
https://gispub.epa.gov/airnow/



6. Send the email to the following people.
GIS Admins <GIS_Admins@epa.gov>; Smith, Jason <Smith.Jason@epa.gov>
7. CC the email to the following people.
Wildermann, Rob (he/him/his) <Wildermann.Rob@epa.gov>; Laplante, Tami <Laplante.Tami@epa.gov>; Onyango, Samson <onyango.samson@epa.gov>; Wilkes, Chris <wilkes.chris@epa.gov>
8. Monitor the GIS group response until issues are resolved.